It’s going to be a rough few weeks beginning NOW!!! As someone that has been through two moves with the board it is never easy and it appears that this one seems a big more complicated that the two in the past. I am hoping that the staff will enjoy their new digs but it will take time to adjust to the new area of Austin, although it is not that far from their present location. There will be new parking issues, new offices, etc. So, if you are dealing with staff please offer staff a great deal of grace. Below is an email attachment that I received this morning, October 18, 2022.
TMB offices will begin the process of relocating to the George H.W. Bush state office building (1801 Congress Ave.) starting Monday, Oct. 24 through Monday, Oct. 31. Offices will be closed to visitors during this time and online services will be unavailable starting Saturday, Oct. 22 until the conclusion of the move. We apologize for the disruption caused by the move.
The following applicant services will be unavailable starting October 22nd;
·All Online applications,
·MyTMB/SSO – this includes:
·LAMAS,
·JP Exam study guide, and
·Access to the JP exam through our vendor
·The Licensure Inquiry System of Texas (LIST) – this includes:
·Lacking items list and details,
·Messaging, and
·Document upload system
[email protected], [email protected], and licensure analyst staff emails will be able to receive emails; however, as our internal systems will also be unavailable, staff will be out during this time and will be unable to respond to email messages until the system is restored online.
We ask that you not email attachments for lacking items or documents that are submittable through the LAMAS or LIST document upload system. Please wait until all internal systems have been restored online in order to submit these documents through these portals properly.
Staff will also be unable to scan and distribute incoming mail during this time or send out any mail, Fed Ex, etc. Also, couriers may not be able to access the building during this time so please do not schedule delivery services for documents such as FedEx, UPS, or DHL during this time.
Please also be aware that it will take time for staff to process the backlog of incoming email and mail correspondence received during this time. Correspondence and mail will be processed in the order they were received, and there may a delay in processing. Again, we apologize for the disruption. Thank you for your cooperation.